Version 2026-06 · Last updated: June 1, 2026
Applies to: travel agencies, hotels, tour operators, independent guides registered on TripZoneFly
TripZoneFly is an open marketplace for certified tourism professionals. To publish, you must meet the following requirements:
TripZoneFly reserves the right to verify documentation and reject applications that do not meet these requirements.
Register your account
Go to tripzonefly.com/register and select "Agency", "Hotel" or "Guide". Complete all required fields.
Submit documentation
Upload your business license, tax certificate, and MINCETUR registration (if applicable). Review takes 5–10 business days.
Profile review
Our team reviews your application and may request additional information via email.
Activation
Once approved, you receive access to the Partner CMS at onixland.cloud to create and manage your listings.
Rejected applications receive a written explanation. You may reapply after addressing the stated reasons.
Settlement is processed automatically after trip completion:
| Event | Timeline |
|---|---|
| Trip completed | Day 0 |
| Dispute / chargeback window | Days 1–5 |
| Funds released to your balance | Day 6 |
| Monthly batch transfer to your bank account | 1st of each month |
Listings accuracy
Booking fulfillment
Legal and safety compliance
Cancellations and refunds
All content published on TripZoneFly must meet the following standards:
TripZoneFly may request content improvements or remove listings that do not meet these standards, with prior notice where possible.
TripZoneFly may suspend or permanently de-list a partner for the following reasons:
Warning
Minor content violations, late responses, one missed check-in
30-day suspension
Repeated cancellations, overbooking, unresolved traveler complaints, expired license
Permanent ban
Fraud, manipulation of reviews, safety incidents with unreported injuries, repeated violations
Appeals process
You have 15 calendar days from the suspension notice to submit an appeal to partners@tripzonefly.com. Appeals are reviewed within 10 business days. During suspension, existing confirmed bookings must still be honored.
TripZoneFly is a technology intermediary platform. We are not responsible for:
You are solely responsible for the safety, quality, and legal compliance of the services you offer. Our maximum liability toward any partner is limited to the commissions retained in the 3 months preceding the claim.
In the event of a dispute:
Written notice
Send a formal written notice to legal@tripzonefly.com describing the dispute. We will respond within 15 calendar days.
Negotiation
Both parties attempt good-faith resolution within 30 days of the notice.
Mediation
If unresolved, either party may request mediation through the Lima Chamber of Commerce.
Arbitration
Unresolved disputes are submitted to binding arbitration in Lima, Peru, under Peruvian law.
We will notify registered partners of material changes via email at least 30 days in advance. Continued use of the platform after the effective date constitutes acceptance of the updated terms. Bookings confirmed before the change date are governed by the terms in force at the time of confirmation.
Partnership inquiries: partners@tripzonefly.com
Legal / compliance: legal@tripzonefly.com
WhatsApp (Peru): +51 944 265 840